Face masks are NOT mandatory for patients in GP Surgeries
Face masks are NOT mandatory for patients in GP surgeries, however we would welcome patients wearing a mask if they have one.
To reduce numbers in the waiting room to enable us to comply with social distancing, please could we ask that patients do not come early for a 'face to face' appointment and wherever possible attend appointments alone.
New Coronavirus support app for the UK
A new free-to-download app to help people navigate the coronavirus pandemic has been launched for Apple and Android devices. The Coronavirus Support App (UK) has been created by Expert Self Care with support from The Care Forum and eight other partner organisations.
The app is aimed at people in the UK who would like to learn more about the coronavirus and COVID-19. Accurate information can help people to protect themselves, the people close to them and the wider public, and reduce avoidable pressure on the NHS.
Prescription Charges Increase
With effect from 1st April 2020 prescription charges will increase to £9.15 per item. The 3 monthly and 12 monthly pre-paid certificate have also increased, as follows:
3 monthly by 55p to £29.65
12 monthly by £1.90 to £105.90
Health and Wellbeing Directory
Please take a look at the new Health and Wellbeing Directory on our website. There is a link under 'Further information' and 'Opening hours'. The directory enables you to search for a wide range of health, community and voluntary services in your local area.
General Data Protection regulations 2018
On 25th May 2018 the General Data Protection regulations (GDPR) came into force in the UK. The GDPR builds on the current Data Protection Act 1998 (DPA) and will strengthen the legislation, giving individuals more rights and protections. For further information please see Item 12 under Further Information on the home page.
Care Quality Commission Inspection (CQC) report
The practice received a routine Care Quality Commission inspection on Tuesday 16th January and was given an overall rating of 'good'. The full report is available to view by clicking on the link at the bottom of the home page.
Sign up to receive our patient newsletter
Would like to receive patient newsletters, when they are issued? If you would, go to the homepage, scroll down to the bottom and click on the 'sign up for email newsletter' button. Enter you details as requested and you should receive an email confirming you have signed up successfully.
Sharing GP records with the Royal United Hospital
Clinical staff at RUH are now able to view your entire GP records when they treat you. They cannot change them or add to them, but they are able to look at information that could be useful in treating you. It will also speed up access to information that the hospital would otherwise have to request from us.
The hospital doctor or nurse will ask for your consent before they look at your GP record, and you can refuse at the time if you prefer. Alternatively you can tell us that you do not want your health record shared in this way, and we can block it at this end.