Covid-19 - Information & Support

Covid Vaccination Programme

Click here for information with regard to the Covid Vaccination Programme - updated 16.4.2021

A temporary diabetes helpline has been launched in response to disruption to normal diabetes services due to the COVID-19 pandemic.  The helpline is for adults living with diabetes who use insulin to manage their condition and require clinical advice.

NHS Diabetes Advice helpline 0345 123 2399

Monday - Friday 9am - 6pm

Have a look below to see if there are any volunteers or support groups working in your area.

BANES CCG, council, virgin care and 3SG have come together to form 'The compassionate community hub'.  This service seeks to assist those who are self-isolating or shielding and those that are clinically the highest risk people in our community, who are in need of help.  This can be accessed 7 days a week, 9am - 5pm on 0300 247 0500.  Support is offered in multiple areas including medication delivery, food, physical and mental well being, financial advice, housing, volunteering access, family support, public health advice and council services.  Click here for more information.

Chew Magna Volunteers

If you are self isolating and need someone to collect your prescription or assistance with shopping, contact your local warden by sending an e-mail to or text/ring Lynne on the Parish emergency number 07342 101230

Chew Stoke Volunteers

If you're self isolating and need some help please call Jill on 07401 261831 or alternatively e-mail

Compton Martin

There are volunteers ready and willing to support any parishioners who need to self-isolate and also to look out for the most vulnerable members of our community.


Dundry volunteers scheme

For help with shopping, collecting medication and to ease isolation please contact; - for getting in touch by e-mail

0117 442 0103 - to get in touch by telephone. (This will be an answer machine so please leave a message and one of the volunteers will call you back ASAP.)

or alternatively visit - for general information updates


For help with home delivery of newspapers and groceries during self isolation call Bowdens of Harptree on 01761 221338 or e-mail 

Ubley Parish Council

Help available in Ubley area, please e-mail

Village Agents

The village agents are available across the Chew Valley for telephone support if you'd like to speak to someone during this stay at home time. If you require assistance from them please call 01275 333700. Signposting to local volunteer groups and also 0300 247 0050 for help with money, tenancy, care and support of other kinds.

Struggling in self isolation?

If you or someone you know is finding it difficult in self isolation, Chew Valley and Keynsham Befrienders are here to help. They help people who are struggling with symptoms such as anxiety, depression, loneliness and more, their service is provided by matching a befriender to a patient and phoning on a daily basis at times to suit both.

For more information, please visit 

If you think you'd benefit from their service or would like to discuss further, contact Mary Jones on 01275 475154 or e-mail

Further information and help regarding Coronavirus

National Domestic Violence Helpline: 0808 2000 247

NSPCC helpline: 0808 800 5000 If you are worried about a child, even if you are unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on 'Coronavirus and your wellbeing'

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing.  Specific advice on managing self-isolation and anxiety about coronavirus.

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