For the latest news on the Coronavirus Click here
Please click here to see the various help available if you have to self isolate
Bank Holiday Monday - 25th May 2020
We will be closed on Bank Holiday Monday 25th May. If you are unwell on Monday please contact the out of hours service on 111 as you normally would on the weekend
Welcome to Chew Medical Practice
We are concerned that there is a 'non-COVID' illness that we are not seeing. The 'normal illness' that we would expect to see is not presenting. Therefore, please be assured that we are still open for ALL problems. The only difference is that all requests for an appointment will first receive a telephone call. We may be able to safely manage your problem over the telephone, possibly with the aid of a video call or photographs but if we need to see you we can, and will.
Within our Primary Care Network (the 3 valleys of Chew, Somer and Cam) we have set up 'cold' and 'hot' sites. Both Chew and Harptree have been designated 'cold' sites and therefore are trying to manage 'non-COVID' patients. If you call us with symptoms suggestive of COVID 19 you may be asked to attend a 'hot' site, the nearest of which is Paulton. This is to ensure best practice for both you and us. The Doctors at the 'hot' sites will be local GPs and have full access to your notes.
Whilst the South West hasn't seen the peak of cases that other areas have, and all our local hospitals are currently coping with demand, please continue to respect the social distancing and self isolation guidance. For the latest guidance please click on the above link.
This is the only reliable method we have to reduce numbers and protect ourselves, the most vulnerable in our community and the NHS.
Finally, a big thank you for all the generosity and support being shown to us, the NHS, care workers and all key workers. We are frequently being told of the many of you who are volunteering your time and expertise to help all these groups and look after the vulnerable. If goes to show what great local communities we all live in.
Drs Fenn, Sephton, Alexander (Chew Medical) and Drs Coppock, Parr and Robinson (Harptree)
BANES CCG, council, virgin care and 3SG have also come together to form ‘The compassionate community hub’. This service seeks to assist those who are self-isolating or shielding and those that are clinically the highest risk people in our community, who are in need of help. This can be accessed 7 days a week, 9am - 5pm on 0300 247 0500. Support is offered in multiple areas including medication delivery, food, physical and mental well being, financial advice, housing, volunteering access, family support, public health advice and council services.
Finally, a plea from us to all to please stay at home to help stop the spread of coronavirus. Restrictions have been put in pace to combat the disease and people should only leave the house for
1) Shopping for basic necessities
2) Any medical need, or providing care for a vulnerable person
3) Travel to and from work, but only when you cannot work from home
4) Exercise – alone or with members of your household
Please share this message to community notice boards, social media groups, village shops or anywhere that is felt appropriate.
We send you our best wishes for the coming weeks and thank the local community for the great support that both surgeries have received.
Dr’s Fenn, Sephton and Alexander.
COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around.
Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national If your child is severely unwell call 999 or go to the emergency department.
Due to Coronavirus we have suspended all routine doctor and nurse appointments. All booked appointments will now receive a phone call on the day of the original appointment. PLEASE DO NOT ATTEND THE SURGERY FOR THIS APPOINTMENT.
Urgent bloods, dressings, smears and immunisations will still take place; all of these appointments will be before 4 pm each day.
Urgent care will continue via the duty doctor triage system.
Chew Medical Practice is committed to providing a friendly and professional healthcare service from our exceptional premises in Chew Stoke.
You can be confident that our team of doctors, nurses and administrative staff will work closely together to provide supportive, patient-centred care when you need it, and to promote good health throughout the community.
Our surgery is fully accessible, with level access and reserved parking for disabled people close to the main entrance. There is additional parking on site for other visitors. There are patient toilets and baby changing facilities.
Once you have registered with us, healthcare professionals will work together with you to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 19/05/2020)