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Online Access

Already have a Patient Access account?
CLICK HERE to log in

You can register to access a range of information and transactional services online:

  • Check, book and cancel doctors’ appointments
  • Check your medication and order repeat prescriptions
  • Update your contact information, including mobile number and email address
  • Check information about allergies
  • See your immunisation record
  • See results of tests ordered by the surgery
  • See a list of your medical problems

You cannot access the notes that the doctor or nurse writes about you, or see any hospital letters or other documents attached to your record.

In order to make sure that your records are kept strictly confidential and that nobody sees them without your consent, your identity will be checked carefully before you are given full access. This means that you will need to register in person at the surgery, with the following proof of identification:

  • One piece of photo ID – passport, driving licence
  • One piece of ID with your address on – a bank/building society/credit card statement or a council tax bill

If you are not able to provide this proof, speak to someone at the practice about possible alternatives.

Application forms are available from reception.

Limited Registration Online

You can set up a limited access account straight away online that will allow you to book one doctor’s appointment before you register fully at the surgery. 

CLICK HERE to visit the Patient Access website. 

Follow the Register button and check the No box when asked if you have a PIN and Access ID. You will be guided through the process of setting up a limited account.

You will still need to complete the full paper application form and provide identification in order to book appointments in future and have full access to your medical record.

Giving Someone else Access to Your Record

Chew Medical Practice will never give information from your medical record to anyone apart from other healthcare providers unless you give your consent.

If you would like a relative or carer to have access to your record, to order your repeat prescriptions, for instance, or to look at test results, you can choose to give them proxy access. 

You will normally already have online access yourself, and you can choose whether your proxy has the same access as you or a more limited level, e.g. just transactions.

You and the person you have chosen as a proxy will both need to fill in the consent form which you can download HERE.

The proxy will need to provide identification exactly as if they were applying for online access for themselves, i.e.:

  • One piece of photo ID – passport, driving licence
  • One piece of ID with your address on – a bank/building society/credit card statement or a council tax bill

If they are not able to provide this proof, speak to someone at the practice about possible alternatives.

Access to Online Services for Children and Young People

Parents are welcome to have an online account for their children until the child reaches the age of 11 yrs. This will normally be set up as a proxy account in the child’s name.

At the age of 11, the young person's online access account will be de-activated. This is done to protect their confidentiality and avoid accidental disclosure of private information, following advice from the Information Commissioner's Office and Local Medical Committee. 

The young person will receive a letter informing them of the de-activation of their account and a Young Persons Health leaflet.

At the age of 16 the young person can re-apply for online access.

If you and your child feel that it is more appropriate to continue with proxy access only, please discuss this with a GP or a manager at the surgery.

Download the main application form HERE .

On the application form you will asked to confirm that you have read and understood the Online Patient information leaflet which you can download HERE

Download the proxy application form HERE



 
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